Privacy Policy for My Color Elf

Last Updated: April 3, 2026

This Privacy Policy explains how MyColorElf collects, uses, and protects information when you use https://mycolorelf.com and related services.

1. Information we collect

We may collect:

- Account information, such as your name, email address, login method, profile image, and account preferences
- Billing and subscription information, such as your Stripe customer ID, plan, payment status, and credit allocation history
- Content you provide, including prompts, uploaded reference images, generated assets, and support messages
- Technical and usage information, such as IP address, browser type, device information, cookie identifiers, session data, page views, and product analytics events

We do not store full payment card numbers on our own servers. Payments are processed by third-party payment providers such as Stripe.

2. How we use information

We use collected information to:

- create and maintain user accounts
- provide image generation and storage features
- process payments and manage subscriptions
- allocate and replenish credits, including preserving grandfathered credit balances for eligible existing paid customers
- prevent abuse, fraud, and unauthorized access
- improve product performance, reliability, and user experience
- communicate with you about your account, purchases, renewals, support requests, and important policy or product updates

3. Third-party services

We use third-party providers for hosting, analytics, email delivery, authentication, payments, storage, and AI generation. These providers may process personal data on our behalf as needed to deliver the service.

4. Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember preferences, measure product usage, and improve the service. You can control certain cookie behavior through your browser settings, although some features may not function properly if cookies are disabled.

5. Data retention

We retain personal data for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain limited records after account closure where necessary for billing, fraud prevention, legal compliance, or legitimate business purposes.

6. Children's privacy

MyColorElf is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact us and we will investigate.

7. Your choices

You may be able to update certain account information from within the product. You may also contact us to request help regarding your account or personal data, subject to applicable law and verification requirements.

8. Security

We use reasonable administrative, technical, and organizational measures to protect information, but no method of transmission or storage is completely secure.

9. Policy changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and may provide additional notice for material changes.

10. Contact

If you have questions about this Privacy Policy, contact us at info@mycolorelf.com.